Warranty Information

Your home is likely to be your biggest financial investment and your largest asset. Having a BlueScope Steel warranty covering the important steel building products in and around your home is an investment in peace of mind.

For COLORBOND® steel and ZINCALUME® steel, BlueScope Steel offers a warranty against corrosion to perforation by weathering in the natural elements for a period of up to 36 years* from the date of installation. BlueScope Steel also warrants that the paint system on COLORBOND® steel will not flake or peel due to natural weathering for a period of up to 20 years* from the date of installation.

To view a sample warranty for Bluescope Steel products 
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To read warranty information on Polycarbonate products, please see below

Solasafe Lifetime Warranty

The orginal purchaser is entitled to the following benefits in addition to any consumer rights conveyed by government regulations and the trade practices act.
In the event of any claim under this warranty, the liability of Polycarbonate Roofing Online is limited to the replacement or pro-rata replacement of the faulty sheet(s). Such faulty material must be returned freight-paid to us or our nearest distribution outlet together with proof of purchase documents.The product is intended for use in domestic building applications and teh warranty does not apply to commercial or industrial use. Costs associated with the removal & refixing of sheets, or any loss, or consequential damage of nay kind are not covered by this warranty. Sheet failure due to incorrect installation, including the use of silicone and sealants other than a c0-polymer sealant specifically formulated to be compatible with polycarbonate, or fair wear & tear/abrasion, are also not covered by this warranty. 

Solasafe & Solafrost are warrant for lifetime against:

- Excessive discolouration of clear sheets. Subject to these conditions: a) The test method employed to assess the discolouration will be that specified under determination of colourfastness AS/NZS4257.7 b) Discolouration caused by atmospheric deposits or dirt, chemical reaction, abrasion and like events, are not covered by this warranty.

- Light transmission loss of  clear & coloured sheets subject to these conditions: a) the loss of diffused light transmission from that of the sheet when new, shall not exceed more than 0.8% per year for the first 15 years. then no more than 1% thereafter. b) The test method employed to assess any loss of light transmission will be that specified in AS/NZS4257.4 c) Loss of light transmission caused by atmospheric deposits or dirt, chemical reaction, abrasion and like events, are not covered by this warranty. d) The product is intended for domestic use only and must be installed & cleaned professionally.

- Solasafe & Solafrost are warrnted for a period of 10 years against hail damage: fracturing of sheet by hailstones up to 25mm diameter, accomapanied by high wind loads. Damage caused by the impact of objects other than hail are excluded from this warranty.

- Solasafe & Solafrost polycarbonate sheeting has excellent fire resistent properties.conclusive fire testing has proven the polycarb has zero ignitability. (AWTA 7-494200 CV date (24/08/2000)

Chemicals & Polycarbonate

Polycarbonate is affected by petrol & petroleum based products (including paint), methylated spirit, ketones, benzine, acetone, hydrocarbons, phenols, abrasive cleaners, harsh & solvent cleaners. It is less affected or unaffected by kerosene, mineral oils, alcohols, glycols, vegetable fats, animal fats, acids, non abrasive cleaners, mild detergents and soft soap.


Installation of Solasafe & Solafrost sheets shall be in accordance with AS 1562.3:2006, design & installation of sheet roof & wall clading - part 3 plastic. Please see our installation guide for further information.

Should you have any questions about the warranty on Polycarbonate roofing products, please call us on 1300 886 944